The Entrepreneur’s Guide to Design

Make the Most of Social Proof

Have you ever chosen a restaurant based on its bustling crowd or picked a product because everyone was raving about it? That's the power of social proof! In the digital age, it's more than word-of-mouth—it's about showcasing trust, credibility, and popularity, especially on your website or digital product. Let's dive in and understand how you can harness the power of social proof, with easy-to-implement tips.

1. Reviews and Testimonials:

Customers trust their peers. Displaying honest reviews and testimonials from happy clients can significantly boost your credibility.

Quick Win: Add a reviews section to your top-selling product or service page. Even just a couple of authentic positive reviews can increase conversions.

2. User Count

Highlight how many people are using your product or service. This number acts as a validation that others trust and use what you're offering.

Quick Win: Got a decent number of newsletter subscribers or app downloads? Flash that number on your homepage with a line like, "Join 10,000+ happy users!"

3. Trust Badges

Logos of reputable companies you've worked with or industry certifications can instantly lift your brand's authority.

Quick Win: Place any industry-related certifications or partner logos near the footer of your homepage or on a dedicated "About" or "Trust" page.

4. Case Studies

Detailed accounts of how you've solved a problem for a particular client can not only build trust, but also showcase your expertise.

Quick Win: Draft a short, engaging case study of a success story, and feature it prominently on your site, possibly with a compelling image.

5. User-Generated Content (UGC)

Leverage content created by your users, like photos of them using your product. UGC can enhance authenticity and relatability.

Quick Win: Run a social media campaign asking users to share their experiences with a specific hashtag. Showcase the best entries on your site.

6. Real-time Stats

Display real-time stats, like 'X people are viewing this product' or 'Y people bought this in the last 24 hours.' It not only indicates popularity, but can also create a sense of urgency.

Quick Win: If you run an online store, consider integrating plugins or tools that show real-time user interactions.

Social Proof Recap

Social proof acts as an anchor of trust. By integrating genuine indicators of your brand's reliability and quality, you can ease users' skepticism and pave the path to conversion. So, start gathering those testimonials, leverage those user counts, and show off that user-generated content!

Design Resources For You

There are a lot of great resources out there to get you started. Many of them are free: here are some resources that can help you with Social Proof.

The 7 Design Principles

  • Design Great CTAs

    Design CTAs that convert.

  • Design Effective Typography

    Get tangible tips for improving your product’s typography.

  • Use Color with Intent

    Color can help introduce your brand, show your personality, and help with conversions.

  • Make Navigation Intuitive

    Make it easy for your customers to find what they are looking for.

  • Create Pixel-Perfect Layouts

    Build layouts that not only look great but work better for your users.

  • Make the Most of Social Proof

    Word of mouth is everything: leverage it.

  • Start with the customer experience first, and work backwards from there

    Set your customer experience as your Northstar.